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Senior Business Analyst (E2E)

Job Req ID: 242 - amaysim Australia - New South Wales

Role Overview

What's it about?

amaysim has transformed from award-winning, listed telco to a multi-vertical provider; offering our customers Mobile and Energy services.  We have over a million happy customers who consistently rank us as their favourite telco. 


Job Responsibilities

Who are we looking for?

You! No seriously, if you think you have some or all of the below skills or experience we'd really love to hear from you:

  • Naturally, you’re an experienced E2E Business Analyst who is comfortable contributing to boardroom discussions as dissecting bugs with end-users, or going under the hood with the engineering team
  • You have extensive experience working as a senior business analyst on medium to large scale projects across multiple engineering teams and various stakeholder groups
  • You have a strong background in end to end analysis of software applications, data, business process definition, solution design and system integrations
  • You love documentation. You're analytical, logical and detail oriented. 
  • You know how to map out business processes, document technical software solutions and write concise, easy-to-understand requirements
  • You’re a fast learner, passionate about technology and would thrive in a stimulating role working with a complex, constantly evolving product

  • You're not afraid of solving complex business and technical problems in order to deliver an amazingly simple customer experience.
  • You are interested in measurement and continuous improvement. You have an iterative approach to solving problems and managing feedback. 
  • You have the ability to prioritise with a balanced perspective of business value and technical constraints.  
  • You're always diligent in technical analysis performed and demonstrate precision in statements made

  • Experience working with a good cross-section of different methodologies. You’ve recently worked with scrum/Agile methodologies managing enterprise-level development projects, but you've earned your stripes with a solid foundation in Waterfall. 

  • You might have worked as a lead/e2e BA, software developer or QA in the past, or taken another path that has given you a healthy passion for technology.
  • Experience working with teams of BAs and engineers, and a collaborative and team-focused attitude 

The Role

 In a typical day, you’ll:

  • Take aspirational ideas and hazy concepts, and do the green-fields analysis required to understand the required functions and integrations 
  • Pair with business stakeholders (particularly Product Managers and Engineering Leads), to translate customer journeys into features
  • Take complete end to end ownership of features, understanding how they work from a customer perspective, as well as the technical implementation details 
  • Facilitate Discovery sessions to break down large undefined pieces of work into smaller feature sets
  • Understand the end to end solution required to solve a business problem and support it with technical diagrams and process maps 
  • Document new feature requirements with enough detail so that a delivery team can break them down into user-stories and plan them into Sprint cyles.
  • Liaise effectively with product teams and engineers to ensure the continued alignment of the end to end solution
  • Be the driving force turning chaos into clarity to empower and unblock delivery teams 
  • Work with our engineers and business analysts to clarify tasks and ensure feature development matches user needs.
  • Negotiate requirements dependencies with other teams, reprioritising as appropriate, together with the Head of Delivery and Product Managers
  • Facilitate requirements modeling sessions
  • Educate stakeholders in the development process

Qualifications and Skills

  • Graduate degree in IT, Business or related discipline


who we are

We used to be a telco, but we’re now so much more.

If working in empowered teams, delivering amazing experiences, and being surrounded by like-minded people in an inspiring culture is what you're craving, then look no further. #buzzwordbingo

We value our four principles of reliability, simplicity, agility and empathy above all else.

We believe it’s how we live these values that set us apart and inspires us to make amazing experiences for our customers every day.

it doesn’t matter if you’re a customer on our award-winning mobile plans or have switched to our hassle-free home internet or energy plans, we believe every Aussie deserves a fair deal and a great customer experience.  Simple.

Apply now »