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Energy Product Manager

Job Req ID: 290 - amaysim Australia - New South Wales

What's it about?

As the Energy Product Manager, you will be responsible for qualifying and quantifying the problems our customers have and creating simple, memorable and commercially viable products and propositions. With an outward, customer focused mindset, you will also be responsible for identifying new market opportunities, building the business case and then championing this within the business – end-to-end.

We are looking for someone who is truly passionate about building great products and solutions for customers.

Who we are looking for?

•    a fast learner who understands that simple does not mean easy and has a passion to solve real user problems creatively
•    commercially inventive with an entrepreneurial disruptor’s spirit
•    ability to build and nurture fantastic relationships with our commercial partners
•    a storyteller with exceptional written and verbal communication skills. Someone who can translate data into a compelling argument for change
•    an analytical thinker with the ability to talk big picture whilst remaining all over the detail
•    a track record of improving world class products with the proven ability to translate customer need into product solutions
•    comfortable with ambiguity and able to synthesise disparate information, generating clarity
•    extremely comfortable with numbers and a strong aptitude for data & analytics
•    a great listener you’ll know the value of shared understanding when solving complex problems
•    experienced in the energy industry and able to demonstrate a deep understanding of metering knowledge (3+ years preferable)
•    able to analyse our current energy customer journey and make recommendations for improvement 
•    experienced in improving products by refining their operations, business processes and reporting metrics
 

Role Responsibilities?

Commercial Product vision - Define the roadmap to drive towards our vision while ensuring that our products & experiences meet the promises of the amaysim brand and the expectations of our customers.

Product Operations - Analyse current processes in place that interact with industry third parties and systems and identify areas for improvement. Listen to our staff to understand what we can do to improve processes for them, that then produces even better products.

Team participation and leadership - Engage with overall team development including assisting with internal sharing and training sessions where necessary.

Cross-functional vision and understanding - Have empathy for the end user and understand the value early input from UX, Engineering and the broader leadership team to help deliver viable solutions to address their unmet needs.

Execution - Understand the need to deliver value and take an idea from concept to customer quickly. Continuously seek ways to provide ROI sooner and at less cost while still maintaining an amaysim experience and quality standard.

Culture - Define a strong product culture with continuous innovation. Improve on and formalise processes to help set future verticals and products

What's in it for you?

You'll get the chance to work in an environment that has an enormous appetite for change; a place that truly values and fosters the innovation you can bring to the teams you work with. We've held onto our original 'startup' look and feel, but without the constraints and overheads normally associated with less well established organisations.

 

We're small enough that your voice will be heard loud and clear and your (awesome) ideas and innovations will be championed and rapidly adopted. And we're large enough that we can execute on these ideas at scale and your work will be used by more than a million customers.
But wait, there's more.

 

As well as being an awesome place to innovate, drive change and make a difference, amaysim also tries to be a place that keeps you excited to come in on a Monday morning through all kinds of fun extras, including:

  • A generous subsidy towards a new phone/tablet to use it on
  • subsidised Mobile & Broadband plans
  • an extra day of leave on your birthday
  • covering the costs of your attendance to any and all meetup groups (taxis and time-in-lieu)
  • join the entire company on 'Culture days' to discuss and shape how the company is run
  • a thriving social life, with events happening most months
  • Free F45 training at lunchtimes and other lunchtime sport teams and many, many others...
  • Salary
  • Competitive & Negotiable.

To apply for this exciting opportunity, please email your CV and covering letter to recruitment@amaysim.com.au

Qualifications and skills
AGILITY
EMPATHY
RELIABILITY
SIMPLICITY

 

who we are


We used to be a telco, but we’re now so much more.

If working in empowered teams, delivering amazing experiences, and being surrounded by like-minded people in an inspiring culture is what you're craving, then look no further. #buzzwordbingo

We value our four principles of reliability, simplicity, agility and empathy above all else.

We believe it’s how we live these values that set us apart and inspires us to make amazing experiences for our customers every day.

it doesn’t matter if you’re a customer on our award-winning mobile plans or have switched to our hassle-free home internet or energy plans, we believe every Aussie deserves a fair deal and a great customer experience.  Simple.

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